Solar Panel Damage Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
1. Coverage of Damage Policy
Our Solar Panel Damage Policy outlines the conditions under which damage is covered, the exclusions, and the claims process.
2. What is Covered?
- Manufacturing defects that result in panel failure.
- Damage occurring during transit (if purchased directly from us and reported within [Insert Days] days).
- Performance issues due to defective materials.
3. What is Not Covered?
- Damage due to improper installation (if not installed by an authorized technician).
- Accidental damage, physical impact, or forceful breakage.
- Damage caused by natural disasters such as floods, earthquakes, storms, or lightning.
- Electrical surges or faulty wiring not related to the panel itself.
- Unauthorized repairs or modifications.
- Normal wear and tear over time.
4. Reporting and Claim Process
- Contact our support team at [Your Contact Email] or call [Your Contact Number] within [Insert Days] days of discovering the damage.
- Provide proof of purchase and a detailed description of the issue.
- Our team will assess the damage and determine if it falls under the policy.
- If eligible, we will provide repair, replacement, or compensation as per the policy terms.
5. Limitation of Liability
Our liability is limited to the repair or replacement of the solar panel as per policy guidelines. We are not responsible for indirect losses, installation costs, or consequential damages.